Our process - The Proven Three-Step Process

At Proxy Digital, we believe that building exceptional software requires a strategic and well-orchestrated approach. Our three-step process—Discover, Build, Deliver—ensures that we deeply understand your needs, craft a tailored solution, and provide a seamless deployment. Here’s how we work:

Discover

The first step in any successful project is understanding. During the Discover phase, we take a deep dive into your business, objectives, and challenges. This is where we lay the foundation for a successful partnership and product. Here's how we do it:

  • User Research. To build software that truly resonates, we study your users. Through interviews, surveys, and behavioral analysis, we develop a detailed understanding of your target audience.
  • Technical Analysis. Our team evaluates your existing systems, architecture, and infrastructure. This helps us identify opportunities, limitations, and integration points for your new solution.
  • Roadmap Creation. Once we’ve gathered all the insights, we deliver a comprehensive plan that outlines the project scope, milestones, and timeline. This roadmap ensures everyone is aligned before we proceed..
  • By the end of this phase, you’ll have a crystal-clear understanding of the path forward, backed by actionable insights and a solid strategy.

    Included in this phase

    • In-depth questionnaires
    • Feasibility studies
    • Roadmap Creation
    • Technical Analysis
    • Proofs-of-concept
    • Marketing considerations

    Build

    With the groundwork laid, we move into the Build phase—where your vision begins to take shape. This is where our team of experts gets to work designing and developing your solution.

    We start with wireframes and prototypes to visualize the solution. Our iterative approach means you’ll see progress early and often, giving you opportunities to provide feedback along the way.

    Leveraging modern tools and methodologies, our development team builds your solution incrementally. We prioritize transparency with regular updates and demos so you’re always in the loop. Quality is non-negotiable. Throughout the build process, we conduct thorough testing—including unit, integration, and user testing—to ensure your solution is reliable, secure, and high-performing.

    From architecture to coding practices, we design for scalability and future growth, ensuring your software evolves with your business needs.

    By the end of this phase, you’ll have a functional, user-friendly product that’s been built with precision and care.

    They were so regular with their progress updates we almost began to think they were automated!

    Shane Smith, CEO of Asset Pro

    Deliver

    The Deliver phase is where everything comes together. But for us, delivery is more than just deployment—it’s about ensuring long-term success. Here’s how we deliver:

    Whether it’s a new app or a complex system integration, we ensure a smooth go-live process. We coordinate closely with your team to minimize downtime and disruptions.

    We ensure that the infrastructure can handle one or a million users from day one, so you never have to worry about scale. By the end of this phase, your solution will be live, your team will be equipped, and your business will be ready to reap the benefits of a custom-built software solution.

    Included in this phase

    • Training & Documentation. To empower your team, we provide comprehensive training sessions and detailed documentation. Our goal is to make sure your team feels confident using and managing the new solution.
    • Post-Launch Support. Our commitment doesn’t end at deployment. We offer ongoing support and monitoring to address any issues, optimize performance, and roll out updates as needed.
    • Continuous Improvement. Based on user feedback and analytics, we’re ready to refine and enhance your solution. We view delivery as an ongoing collaboration, not a one-time event.

    Our values

    Balancing innovation and reliability

    Our three-step process ensures that every project is grounded in understanding, built with expertise, and delivered with precision. With a small, agile team of talented engineers, we provide the personalized attention your project deserves.

    • Collaboration. We work closely with your team to ensure alignment and shared success throughout every phase of the project.
    • Innovation. By embracing modern tools and creative problem-solving, we design solutions that keep your business ahead of the curve.
    • Transparency. We believe in clear communication, providing regular updates and maintaining openness at every stage of the process.
    • Quality. From design to deployment, we’re committed to delivering reliable, secure, and high-performing software.
    • Scalability. Our solutions are built to grow with your business, adapting seamlessly to future challenges and opportunities.
    • Client-Centric Focus. Your success is our priority, and we tailor every aspect of our service to meet your unique needs.

    Tell us about your project